When you are signing up, make sure you have no spaces in front or behind your username, first name, last name and email address. No spaces are permitted.
- I’m having issues signing up with Soshalife.
- I cannot sign-in or log into the app.
- Do I get charged to create an event/social on Soshalife?
- If a paid event gets canceled do I get a refund?
- If I am not interesting in attending an event I paid for already, can I get a refund?
- When purchasing a ticket for an event, are there any additional charges?
- Can I delete an event?
- Can I edit an event?
- How can users RSVP for my private event?
- Can I buy a ticket or RSVP for another user?
- Can I share an event on other social media platforms?
- What does the blast button do?
- What is MySoshaLife?
- I added an event profile image but can’t find it.
- How do I add a video to my Event Info Page?
- If I create a paid event, how do I get paid?
- If I create a paid event, when do I get paid?
When you signup for SoshaLife, you will be sent a confirmation email. Click on the link in the email to confirm it. This will allow you to sign into the app. If you do not see an email in your inbox, please check your spam, junk, bulk mail. If you still can't find the email, please contact us at firstname.lastname@example.org and someone will be help to help you out. Please give the email sometime to arrive before contacting us.
No, creating events on Soshalife are completely free for all users.
Yes, everyone that RSVP’d for the event will get a full refund. If you do not get refunded, please contact the user that created the event or contact us at Soshalife within 3 days of the event.
This would depend solely on the user that created the event. You would have to contact the user through our messaging center.
Yes, there is a service charge of 8% of the ticket price plus $1 added to the total price. For example, if the ticket price is $20.00. Then the user will pay $20 + ($20.00 x 0.08 which is 8% of the ticket price) + $1.00 = $22.60.
Users can only delete a free event right now. Users cannot delete paid events because of the complexities of the payments attached to the event. To delete a paid event, user must contact Soshalife for assistance.
Users can only edit a free event right now. Users cannot edit paid events because of the complexities of the payments attached to the event. To edit a paid event, user must contact Soshalife for assistance.
Users cannot directly RSVP for a private event. The user that created the private event is the only one that can invite users that either following them or users they are following. Once a user invites you to a private event, you will receive a notification and will be able to see the event on your event timeline. The event will have a notation 'P' on it, to let you know it is a private event. You will not be able to blast or share a private event.
Yes, you can purchase or RSVP for any user that you are either following or is following you.
Yes, presently you can share a Soshalife event on Facebook and Twitter.
The blast feature gives users the ability to share an event or picture with their followers. When a user blast an event or picture, it will appear on their followers timeline.
MySoshaLife is a photo stream populated by pictures posted in the event galleries of users you are following.
When creating an event on Soshalife, a user has the option to have an image or video to appear on their Event Info Page. The video is optional, if a video link is added, it will show up on the event Info Page, if not, the image you added will. Adding an image is mandatory because the image is used as a thumbnail for the event.
When creating or editing an event, on page 4 of the create event form, there is a field to insert a YouTube link. You must have a video on YouTube, and a link to the video. You should put in the full address as follows, https://www.youtube.com/watch?v=icrYG-mYOJgO
When creating a paid event, you will be instructed to register an account with Stripe and attach your bank information. Stripe is a third-party payment gateway similar to PayPal. Once you are setup and your event is live, we will begin to collect payment on your behalf. Once the event has successfully ended, the total revenue for your event will be transferred to your bank account in 2 to 3 business days.
After your event has successfully ended, the total revenue from your event will be transferred to your bank account in 2 to 3 days business days.